Stress in workplaces

In News

  • Recently, the World Health Organization (WHO) and the International Labour Organization (ILO) have issued guidelines to address mental health issues among the global workforce.

What is Work-related stress?

  • Some of the many causes of work-related stress include long hours, heavy workload, job insecurity and conflicts with co-workers or bosses.
  • Symptoms include a drop in work performance, depression, anxiety and sleeping difficulties.

Major Highlights by WHO and ILO 

  • Loss in economy and workforce
    • Depression and anxiety are thought to account for 12 billion lost workdays annually, costing the world economy close to $1 trillion, according to the WHO.
  • Countries having national programmes 
    • Five per cent of the working-age population had mental illness and only 35 percent of countries had national programmes for work-related mental health promotion in place.  
  • Increase in anxiety and despair 
    • COVID-19 caused a 25 percent increase in anxiety and despair, demonstrating how poorly governments anticipated its effects on mental health. 
  • The pandemic highlighted a persistent lack of mental health resources globally. 
    • Governments globally allocated just 2 per cent of their health budgets to mental health in 2020, with lower-middle-income nations allocating less than 1 per cent.

Do you know?

  • Quiet quitting 
    • Quiet quitters are workers who decide to remain in their positions while pledging to perform only those duties related to their jobs and nothing else.
  • Quiet hustlers  
    • Are those who experience a mismatch in expectations at their principal place of employment. They may quietly start a side business.

Challenges

  • Loss of productivity
    • The individual’s well-being is a reason enough to act, but poor mental health can also affect a person’s performance and productivity.
  • Socio-economic problems 
    • An unhealthy work culture accentuates broader socio-economic problems, such as inequality and discrimination, which affect mental health. 
  • Mobbing
    • One of the most common workplace harassment is bullying or psychological assault, commonly known as mobbing.
  • Other major challenges:
    • Low salaries
    • Excessive workload
    • Few opportunities for growth or advancement
    • Work that isn’t engaging or challenging
    • Lack of social support
    • Not having enough control over job-related decisions
    • Conflicting demands or unclear performance expectations

Benefits of preventing stress in the workplace

  • Reduced symptoms of poor mental and physical health
  • Fewer injuries, less illness and lost time
  • Reduced sick leave usage, absences and staff turnover
  • Increased productivity
  • Greater job satisfaction
  • Increased work engagement
  • Reduced costs to the employer
  • Improved employee health and community wellbeing.

Way forward

  • Training
    • WHO has suggested manager training to avoid stressful work settings and assist distressed employees.
  • Investments
    • We need to invest in reshaping the working environment to stop stigma and social exclusion and ensure employees with mental health conditions feel protected and supported.
  • Return to work
    • The guidelines also suggested improved approaches to meeting the requirements of workers with mental health disorders and prescribed interventions that promote their return to work. 
  • Paid employment mechanisms
    • It also offered paid employment mechanisms for people with severe mental health conditions. The guidelines emphasised the need for actions to protect medical, humanitarian and emergency personnel.
  • Work-related stress is a management issue:
    • Ensure a safe working environment.
    • Make sure that everyone is properly trained for their job.
    • De-stigmatise work-related stress by openly recognising it as a genuine problem.
    • Discuss issues and grievances with employees, and take appropriate action when possible.
    • Devise a stress management policy in consultation with the employees.
    • Encourage an environment where employees have more say over their duties, promotional prospects and safety.
    • Organise to have a human resources manager.
    • Cut down on the need for overtime by reorganising duties or employing extra staff.
    • Take into account the personal lives of employees and recognise that the demands of home will sometimes clash with the demands of work.
    • Seek advice from health professionals, if necessary.

Source:DTE

 
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